I am looking for this line of code to read the next 7 characters after finding 'The below guest has contacted Guest Support about an issue at restaurant '. This first part of the code works great, but the tutorial I was following has the second part of that line of code read all the way to the next line. It is way too much data that I just don't need to see. enter image description here The line of code i am having trouble with: PC = text[text.rfind('The below guest has contacted Guest Support about an issue at restaurant ')+73:text.rfind('Case Number: ')] Continue reading...