[Python] Problem identifying a specific email sender

I am facing a problem at work where I need to create the following script/automation using Python:

• Read the subject and content of an email in Outlook to check if a request has been confirmed. Based on this information, act as follows:
• If the request has not been confirmed, reply to the email requesting a response.
• If the request has been confirmed, send an email confirming that the operation was successfully completed.

However, I'm stuck on a problem trying to identify the email sender. I'm encountering the following error: "/O=EXCHANGELABS/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=D5C4A87552E64C4F879F178A9710A189- sender's name"

The script itself returns normal "@outlook.com" e-mails, but not with specific domains on it....

I've tried many alternatives to solve this problem, but it seems impossible... I'm a begginer at coding, so sorry for the incovenience (Btw, I'm running this code in Jupyter / Anaconda3)

Here is my code showing my progress so far:

import win32com.client
from datetime import datetime, timedelta

# Connect to Outlook
outlook = win32com.client.Dispatch("Outlook.Application")
namespace = outlook.GetNamespace('MAPI')

# Access the Inbox
inbox = namespace.GetDefaultFolder(6)

# Function to search for emails containing any term from the list in the body or subject
def mail_body_search(terms, folder):
term_counts = {term: 0 for term in terms} # Dictionary to store counts of each term
relevant_messages = [] # List to store relevant emails
senders = set() # Set to store unique sender emails

# Filter emails that contain any term in the body or subject
for message in folder.Items: # Iterate over items in the folder
for term in terms: # Check each term in the list
if term.lower() in message.Body.lower() or term.lower() in message.Subject.lower():
relevant_messages.append((message, message.Parent.Name)) # Add relevant email
term_counts[term] += 1 # Increment count for the found term
senders.add(message.SenderEmailAddress) # Add sender's email to the set
break # If the term is found, no need to check other terms for this email

return relevant_messages, term_counts, senders # Return the list of found emails, term counts, and unique senders

# List of terms to search
search_terms = ['Teste', 'Testing with python']

# Call the function to search for emails with any of the terms in the Inbox
results, term_counts, senders = mail_body_search(search_terms, inbox)

# Display the total number of emails found
print(f'A total of {len(results)} emails were found.')

# Display the number of emails found for each term
for term, count in term_counts.items():
print(f'{count} emails were found for "{term}".')

# Display the unique sender emails
print('Unique sender emails:')
for sender in senders:
print(sender)

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